Browse or search our list of online educational and informational resources, explainer videos, case studies, and updates from the Ombudsman.

14 Jul 2020 Videos
regtech

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell says government and private sector investment in regtech would be an…

14 May 2020 Videos
Kate and Aaron

In just the first few months of operation, Husk Bakery was hit by bushfire smoke, damaging hail and now the COVID-19 crisis. The Australian Small…

07 May 2020 Videos
Kate May

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains why May 8 is an important date for small businesses that have…

04 May 2020 Videos
Gary Mills

Garry Mills is a sole trader, has trained elite athletes and ran complex security operations in Australia and overseas. But depression doesn't…

16 Apr 2020 Videos
KateMBH

There has never been a tougher time to be in business. Small businesses impacted by the COVID-19 crisis are under enormous stress. Former Australian…

09 Apr 2020 Videos
Kob Keeper Pass

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains what the JobKeeper payment means for small businesses, how to…

08 Apr 2020 Videos
Kate Tenancy Code

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains what the mandatory commercial tenancy code means for small…

03 Apr 2020 Videos
Job Keeper

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell answers a key small business question about the JobKeeper payment - how do…

30 Mar 2020 Videos
Kate Job Keeper

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains the government's latest stimulus package, including the JobKeeper…

27 Mar 2020 Videos
Kate SME

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell explains the SME Guarantee Scheme and what it means for small businesses, including sole traders.