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ASBFEO LATEST 21 Jan 2022
Ombudsman launches small business natural disaster preparedness inquiry Bushfire flood drought natural disaster inquiry
Ombudsman launches small business natural disaster preparedness inquiry

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has launched an inquiry into small business natural disaster preparedness…

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ASBFEO LATEST 17 Jan 2022
Everyone’s a critic, but small businesses need kindly customers Review social media Supply Chain
Everyone’s a critic, but small businesses need kindly customers
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is urging people to refrain from posting negative online reviews, as short-…
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How to deal with angry customers

An important customer service skill to have as a small business owner is knowing how to handle difficult customers in stressful situations. Listen to…

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New rules for company directors

If you own a small business, you may also be a company director.

Anne Nalder from The Small Business Association of Australia discusses how the…

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We recognise the First Peoples of this nation and their ongoing connection to culture and country. We acknowledge First Nations Peoples as the Traditional Owners, Custodians and Lore Keepers of the world’s oldest living culture and pay respects to their Elders past, present and emerging.