Problems arise every day between businesses, their customers, suppliers and employees. Most of them are dealt with quickly and efficiently through common sense, but sometimes they turn into a dispute which needs further understanding to resolve it. You don’t need to work through this by yourself, we are here to help.  

Dispute support is an online referral tool that makes it easy to find the most appropriate and low-cost dispute resolution service to help you resolve your business dispute.

The most appropriate service for your dispute may be our office, or it may be a specialised or state-based service. 
 

The Franchising Code of Conduct is a mandatory code that applies to all businesses involved in a franchise. We can help with information on the dispute resolution process under the Code and provide access to an Alternate Dispute Resolution practitioner or arbitrator if required.

We provide assistance with disputes that fall under the mandatory industry codes, including the Dairy Industry Code, Oil Code of Conduct, Horticulture Code of Conduct and the Franchising Code.

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) provides a Tax Concierge Service to help small business operators (or those who deal with their tax) navigate the Administrative Appeals Tribunal (AAT) process. 

Our Assistance Team works with a broad range of businesses to provide one-to-one assistance for business disputes, including referral to government support and arranging alternative dispute resolution.