Air Conditioning & Mechanical Contractors Association of Australia represents businesses operating in the commercial heating, ventilation, and air conditioning (HVAC) industry.

Australian Association of Convenience Stores (AACS) represents the interests of all businesses within the Australian convenience store channel.

Australian Banking Association (ABA) is an association of 20 member banks in Australia. The ABA works with government, regulators and other stakeholders to improve public awareness and understanding of the industry’s contribution to the economy and to ensure Australia’s banking customers continue to benefit from a stable, competitive and accessible banking industry.

Australian Chamber of Commerce and Industry is Australia’s largest and most representative business network. The members of ACCI are state and territory chambers of commerce, national industry associations and a council of business leaders from individual enterprises.

Australian Computer Society is an association for information and communications technology professionals with over 48,000 members Australia-wide.

Australasian Convenience and Petroleum Marketers Association (ACAPMA) is the national peak body representing the interests of the fuel wholesale, distribution, and retail industry in Australia.

Australian Dental Industry Association (ADIA) is the peak national body for dentists. A voluntary member organisation with branches in every state and territory.

Australian Hotels Association  (AHA) is an organisation of employers in the hospitality and liquor industry registered under the Fair Work (Registered Organisations) Act 2009. The AHA represents the interests of more than 5,000 members across Australia serviced by branches operating in every state and territory plus a Canberra-based National Office.

Australian Industry Group (Ai Group) is a peak national employer organisation representing traditional, innovative and emerging industry sectors. We have been acting on behalf of businesses across Australia for nearly 150 years. Together with partner organisations we represent the interests of more than 60,000 businesses employing more than 1 million staff.

Australian Information Industry Association (AIIA) is Australia’s peak representative body and advocacy group for those in the digital ecosystem.

Australian Institute of Business Brokers This industry body represents and provides support services to professional business brokers involved in the facilitation of business ownership from one party to another. 

Australian Retailers Association is Australia’s oldest, largest, and most diverse retail body, representing a $360bn sector which employs 1.3 million Australians.

Australian Trucking Association (ATA) and its member associations collectively represent 50,000 businesses and 200,000 people in the Australian trucking industry. Together we are committed to safety, professionalism and viability.

Chartered Accountants Australia & New Zealand represents more than 131,673 financial professionals, supporting them to make a difference to the businesses, organisations, and communities in which they work and live. 

Commercial and Asset Finance Brokers Association Australia  is the industry association for professional commercial finance brokers in Australia. The members of CAFBAA include over 1,000 firms and brokers nationwide.

Consult Australia is the industry association that proudly represents small, medium, and large businesses in design, advisory, and engineering.

Council of Small Business Organisations Australia (COSBOA) advocates on small business issues ranging from taxation and workplace relations, through to competition law and retail tenancy.

CPA Australia is one of the world's largest accounting bodies, with more than 168,000 members in over 100 countries, supported by 19 offices globally. Employees and members work together with local and international bodies to represent the views and concerns of the profession to governments, regulators, industries, academia, and the public.

Energy Consumers Australia is an independent, national voice for residential and small business energy consumers.

Family Business Australia has a range of information and tools to help family enterprises develop strategies and actions plans to manage and grow their business. Family Business Australia accredited advisers can provide advice on a range of issues, from how to establish a family council to setting up a board of directors. 

Finance Brokers Association of Australia (FBAA) is the nation’s leading broker association for finance and mortgage professionals. We represent, educate and support more than 8500 brokers across the country.

First Australians Chamber of Commerce & Industry (FACCI) is the Peak Body for Aboriginal & Torres Strait Islander Businesses and their Representative Bodies. FACCI was established by the National Network of Indigenous Chambers of Commerce and Business Associations in April 2015 to represent the interests of Aboriginal & Torres Strait Islander Businesses and to act as the Key Conduit between the First Australians Business Sector, Government and Corporate Australia.

Franchise Council of Australia (FCA) is the peak business organisation representing a compliant, sustainable, and profitable franchise sector.

Housing Industry Association is the peak national industry association for the residential construction and home building, renovation, and development industry in Australia.

Independent Contractors Australia (ICA) is a not-for-profit association formed to protect the rights of independent contractors and all self-employed people to be treated fairly, justly, and equitably in Australia.

Independent Food Distributors Australia is the premier representative body within the $11 billion independent food distribution industry in Australia that directly and indirectly employs tens of thousands of Australians.

Institute of Certified Bookkeepers is the largest bookkeeping institute in the world. It promotes and maintains the standards of bookkeeping as a profession, through the establishment of a series of relevant qualifications and the award of grades of membership that recognise academic attainment, working experience and competence.

Institute of Public Accountants (IPA) the IPA aims to support small businesses and their productivity, growth, and prosperity to make genuine economic contribution.

Law Council of Australia is an association of law societies and bar associations from the states and territories of Australia, and the peak body representing the legal profession in Australia.

Master Builders Australia (MBA) promotes the interests, viewpoints and contribution of its 32,000 members and Australia's $200 billion building and construction industry.

Master Grocers Association is a nationally registered not for profit Industry Employer Association. MGA represents independent grocery, liquor and timber & hardware store owners and operators in all States and Territories of Australia.

Master Plumbers is an association of specialist contractors committed to providing the best practices in plumbing, draining and gas fitting for the protection of public health, safety, and the environment.

Mortgage & Finance Association of Australia (MFAA) represents over 14,000 members and contributes to a healthy, competitive finance industry through advocacy, education and business-building support.

National Farmers’ Federation is the peak national body representing farmers and, more broadly, agriculture across Australia. It is one of Australia’s foremost and respected advocacy organisations.

National Retail Association is a not-for-profit organisation that represents the interests of retailers across Australia.

National Road Transport Association is Australia's only nation-wide industry association for road transport operators.

Pharmacy Guild of Australia is a national employers’ organisation registered under the federal Fair Work Act 2009, with over 90 years of experience in representing and promoting the value of community pharmacy in the Australian health care system.

Real Estate Institute of Australia (REIA) works to represent Australia’s real estate professionals on a wide range of important issues affecting Australia’s property market.

Restaurant & Catering Australia (R&CA) is the peak industry body representing over 47,000 cafes, restaurants, and catering businesses across Australia. The members of R&CA are owners and operators of restaurants, cafes, coffee shops, catering companies, takeaway businesses, and function centres.

Retail Drinks Australia is a national industry body that represents the interests of Australia’s packaged retail liquor stores, providing unwavering leadership, advocacy, and support for its members.

Safe Work Australia is an Australian government statutory agency. They develop national policy to improve work health and safety (WHS) and workers’ compensation arrangements across Australia.

Small Business Association of Australia (SBAA) is an active organisation that supports and advocates for the SME sector.

Small Business Mentoring Service is an incorporated not-for-profit association that started its journey in 1986 with just 14 members. Today there are around 200 Mentors, both male and female across Australia, who have the skills and experience to help small businesses.

Small Enterprise Association of Australia & New Zealand is a not-for-profit company limited by guarantee that is an independent voice in understanding the nature of small firms, how they operate and how they might be supported by government, industry, and academia.

Supply Nation works towards a prosperous, vibrant, and sustainable Indigenous business sector.

Australian Business Licence and Information Service  helps you find information on government licences, permits, approvals, registrations, codes of practice, standards and guidelines to meet your compliance responsibilities.

Australian Competition and Consumer Commission (ACCC) can help you understand what your rights and responsibilities are if you have a problem with a customer, supplier, or other business.

Small business resources from the ACCC include:

• refunds, selling online, receipts, unfair contracts – accc.gov.au/selling
• scams and how to better protect your small business – scamwatch.gov.au
• free online small business education modules about consumer rights, fair trading, and competition – accc.gov.au/ccaeducation
• small business newsletter subscription service – accc.gov.au/sbin
• reporting problems or asking questions – accc.gov.au/contactus

Australian Financial Complaints Authority (AFCA) is a free, independent and non-government external dispute resolution service that can help individuals and small businesses to resolve complaints about financial products and services. If you have a complaint about a financial firm such as a bank or insurance company, you can contact AFCA.  You can call AFCA free of charge on 1800 931 678. Alternatively, you can find out how AFCA can help by visiting their website or emailing at info@afca.org.au

Australian Financial Security Authority  regulates Australia’s personal insolvency and personal property securities systems. Personal Insolvency includes sole traders and business partnerships. If you are experiencing financial difficulty, it’s important to face the situation as early as possible and understand your personal liability. Find out what you can do at afsa.gov.au/small-business.

If your invoices are not being paid by other businesses, the Personal Property Securities Register can protect your valuable assets. Learn more at ppsr.gov.au/education-hub.

Australian Securities and Investments Commission (ASIC) assists small businesses as they regulate companies, financial markets and providers of financial services and consumer credit in Australia. ASIC provides regulatory information and guidance about starting, running, protecting, and closing businesses. Find ASIC’s small business resources at asic.gov.au/small-business

Australian Taxation Office (ATO) has tools and services to make it easier to get your tax and superannuation right. If you need, the ATO are here to help you manage, grow, and get your business back on track. See how they can help at ato.gov.au/sbsupport.

Small business resources from the ATO include:

• small business self-help service to lodge statements and register for fuel tax credits. Call us anytime on 13 72 26
• small business enquiry line for account balances, business registrations and activity statements. Call us between 8am-6pm, Monday to Friday on 13 28 66
• an emergency support Infoline if you’ve been affected by a crisis. Call us between 8am-6pm, Monday to Friday on 1800 806 218.

AusTrade provides general information, free of charge to Australian companies, about exporting and doing business in international markets. Find out about export markets, grants, free trade agreements and how to expand your business outside Australia.

Business.gov.au offers help on how to plan, start, grow or sell your small business or family enterprise.

Business Registration Service (BRS) is a free service provided by the Commonwealth Government that offers a simpler, clearer and faster way to register a business. The BRS joins-up a range of existing Commonwealth Government services to provide a streamlined and improved user experience, reducing the time to register as a new business, or apply for additional registrations. It supports existing businesses and business intenders, to meet their obligations and avoid applying for registrations that they don’t need.

Fair Work Ombudsman (FWO) helps small businesses with information about workplace rights and obligations, such as pay and entitlements. To see FWO can help, visit fairwork.gov.au.

Small business resources from FWO include:

• pay, shift, leave, notice and redundancy calculators to help you work out what you need to pay your employees – fairwork.gov.au/PACT
• a dedicated Small Business website with information, tools, and resources to help you understand and comply with your workplace rights and obligations – fairwork.gov.au/smallbusiness
• an Employer Advisory Service that gives small business employers free tailored written advice about pay and conditions to help you make sure you’re meeting your obligations – fairwork.gov.au/EAS

Inspector-General of Taxation and Taxation Ombudsman if you have a complaint or dispute with the ATO and have not been able to resolve the issue with them, the IGTO may be able to help.

IP Australia helps businesses to learn about trademarks, copyright, and business, patent and design registrations.

Online BAS Agent Register (TPB Register) contains registration details of registered and deregistered tax and BAS agents and tax (financial) advisers.

SME Assist is designed to help small to medium enterprises (SMEs), start-ups, researchers and anyone unfamiliar with therapeutic goods regulation to better understand regulatory requirements. The service includes guidance articles, interactive decision tools, educational workshops and a subscription service to keep you up-to-date with the latest SME Assist information.

NSW Small Business Commissioner
Phone: 1300 795 534 or 02 8222 4800
Email: we.assist@smallbusiness.nsw.gov.au

Victorian Small Business Commission
Phone: 1800 878 964
Email: enquiries@vsbc.vic.gov.au

Western Australian Small Business Development Corporation
Phone: 133 140 or 08 6552 3300
Email:  info@smallbusiness.wa.gov.au

South Australian Small Business Commissioner
Phone: 1800 072 722
Email: sasbc@sa.gov.au 

Queensland Small Business Commissioner
Phone: 1300 312 344
Contact the QSBC

See our brochure for more resources.