Latest news

21 Jan 2022 Media Releases

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has launched an inquiry into small business natural disaster preparedness and resilience.

17 Jan 2022 Media Releases
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is urging people to refrain from posting negative online reviews, as short-staffed small businesses struggle to stay open.
13 Jan 2022 Media Releases

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the Australian Government’s commitment to renew funding for a critical mental health program tailored to small business owners.

24 Dec 2021 Media Releases
Mature age workers may help ease staff shortages this festive season

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson is encouraging small and family businesses to welcome applications from all-ages when hiring staff this busy festive season.

23 Dec 2021 Media Releases

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the final report of the independent review of the Banking Code Compliance Committee (BCCC), which includes recommendations to improve small business…

22 Dec 2021 Media Releases

Banking services are essential to small businesses in rural and regional areas and more should be done to support those impacted by branch closures, the Australian Small Business and Family Enterprise Ombudsman Bruce Billson says.

Insights from the outside

Updates from the world of small & family business

25 Jan 2022 News
Small business owner handing customer a bag

An important customer service skill to have as a small business owner is knowing how to handle difficult customers in stressful situations. Listen to…

18 Jan 2022 News

If you own a small business, you may also be a company director.

Anne Nalder from The Small Business Association of Australia discusses how the…

12 Jan 2022 News
man using laptop and phone

The Government is seeking stakeholder views on exposure draft legislation that increases the rights of small businesses to contest the ATO’s…

Success stories from the world of small & family business

25 Jan 2022

From day one, The Dawg Studio has been a labour of puppy love for Hilde and Sarah.

19 Jul 2021
The past 18 months hasn’t been a pretty picture for many small businesses.
28 May 2021
Kunwinjku Fine Art’s creations are history in the making.