Small Business Hub

The Small Business Hub is a free space for visiting interstate small businesses, family enterprises and industry associations representing small businesses to hold meetings and work from while visiting Canberra.

These include:

meeting rooms to hold meetings
offices and desks to work from during visits
easy access to Parliament House and government departments
a place to host events.

This Hub space is located on Level 2, 15 Moore Street, Canberra City, adjacent to the Office of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO).

Hub opening hours are from Monday to Friday from 8:30am until 5:30pm.

Note: The Hub is not for use by Canberra-based businesses.

If you have any further queries about the Hub or booking a space, please email hub@asbfeo.gov.au.

Book a space

To request a booking please email hub@asbfeo.gov.au, along with the following details:

Business Name:
Name of Hub user:
Date:
Duration of booking:
Mobile:
Email:
Space request (please refer to below options)
- Meeting Room 1 – Video Conferencing (15 Pax)
- Meeting Room 6 - (8 Pax)
- Offices (2 available)
- Workstations – (10 workstations available)
Number of people this booking is for:
- Please advise if any of your guests are Foreign Nationals
Do you require Guest Wi-Fi:

If required, you will need to:

Provide your own devices such as a laptop or mobile phone
Organise your own catering
Organise your own parking (please see the map for public parking in the vicinity of the Hub
Arrange secretariat support for meetings or events

On arrival at the Hub, please sign the Hub User/Visitor’s register located at the reception counter and ring the ASBFEO doorbell to notify an ASBFEO employee of your arrival.

You will be issued with a single-use access pass to the hub, and it must be returned at the end of your visit in the “Pass Return” box located at the reception counter.

Meeting rooms and workstation facilities

Office space

Other facilities

Disposal of work papers, please send an email to hub@asbfeo.gov.au requesting this service.
Kitchen facilities including tea and coffee, glasses, crockery and cutlery are available.
- (for up to 24 people)
Toilet amenities are available including a disabled toilet on the other side of the lifts.

Become a partner

Networks or industry associations are invited to become a partner of the Small Business Hub. This provides a space to direct your interstate members or stakeholders should they require workspace facilities when visiting Canberra.

Note: Small businesses and industry associations don't need to be a partner of the Hub to book a space.

Hub Partnership Offers:

A plaque with your logo added to our partners wall in the ASBFEO reception area.
Added to our newsletter mailing list.
There is no cost for any of the above.

Terms and conditions

Emergency procedures

All hub users must read and acknowledge the emergency evacuation signs and procedures for the building.

All hub users must follow directions from the emergency floor wardens during an evacuation.

A Defibrillator is located outside of reception near the lifts in the foyer.

In an emergency

Call triple zero (000) for police, fire or ambulance
Call ASBFEO on 02 5114 6100 or ring the doorbell located next to the ASBFEO office entry door at reception
Alternatively, call the Treasury security control room on 02 6263 3197 and ensure you advise them you are located on level 2, 15 Moore Street.

Accessing the Hub

This Hub space is located on Level 2, 15 Moore Street, Canberra City, adjacent to the Office of the Australian Small Business and Family Enterprise Ombudsman (ASBFEO).

Opening hours are from Monday to Friday from 8:30am until 5:30pm.

IMPORTANT: On the front counter at reception, please ensure you sign-in and out of the visitor/hub register each visit.

You will be issued with a single-use access pass each visit to access the hub space. The pass will allow you entry via ASBFEO Reception or through the back door near the bathrooms.

Hub passes must be returned at the end of your visit in the “Pass Return” box located at the reception counter and can be re-issued on the day of your next visit.

Note: You are responsible to keep the hub pass securely. Lost passes may incur a cost.

If you should lose your pass, you MUST notify ASBFEO immediately so it can be cancelled.

Hub users and their organisation are responsible for their members and guests’ behaviour whilst using the Hub.
Any damages caused must be advised to ASBFEO immediately.
Office furniture and IT equipment MUST not be moved from desks or offices.
Hub users should be respectful of other businesses using the space as it is an open plan office.
Desk filing cabinets can be requested should a hub user need to store non valuable business and personal belongings for short term use.
Hub users that have booked consecutive days should pack away their belongings in the provided desk filing cabinet draw after each visit to ensure a clean desk policy is met and the office remains tidy.
Please clean up the kitchen after use (including putting on the dishwasher if used)
ASBFEO is not responsible for any damages or theft of personal/business items – do not leave your items unattended.

Please remember to take all your personal belongings with you when you leave.

Car parking

Please see the map for public parking in the vicinity of the Hub.

Catering

Instant Tea and coffee are available in the hub kitchen.

All meeting / catering costs must be arranged and paid for by the Hub user. ASBFEO can provide recommendations of local small catering businesses if required.