The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) provides a Tax Concierge Service to help small business operators (or those who deal with their tax) navigate the Administrative Appeals Tribunal (AAT) process.

We can provide small business operators with:
•    information about the AAT’s procedures for reviewing a decision
•    access to subsidised legal advice to help decide if lodging an Application for Review with the AAT is worthwhile
•    ongoing support and assistance until a decision is reached (for example, help with applications and compiling relevant documents).

If you are a small business operator and think you have suffered financial loss due to the action of the ATO, the Tax Concierge Service can also help you to navigate the Compensation for Detriment caused by Defective Administration (CDDA) scheme. 

For more information:

Call: 1300 650 460 


Complete the tax concierge online form

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