The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) was established 11 March 2016 to contribute to Australia being the best place to start, grow and transform a small business and family enterprise. We do this by assisting and advocating for small businesses and family enterprises.

ASBFEO understands the challenges facing small and family businesses and provides advice and research to improve policies, access to dispute resolution information and services and mental health support should the need arise.

We celebrate the vital and deeply personal contribution made by the more than 2.5 million small and family businesses to Australia’s prosperity, wellbeing, and community.

Our Assistance team helps small businesses and family enterprises to resolve disputes involving other businesses or Commonwealth Government agencies and avoid costly formal legal avenues.

Our Advocacy team undertakes a number of different activities to advocate for small businesses and family enterprises to improve policies affecting them.