The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) was established 11 March 2016 to contribute to Australia being the best place to start, grow and transform a business. We do this by assisting and advocating for small businesses and family enterprises.

ASBFEO understands the challenges facing small and family businesses and provides advice and research to improve policies, access to dispute resolution information and services and mental health support should the need arise.

We celebrate the vital and deeply personal contribution made by the more than 2.5 million small and family businesses to Australia’s prosperity, wellbeing, and community.

We recognise that how we pursue our mission is equally as important as our mission. Our guiding principles are the overarching values and behaviours that our people bring to their work. They are the foundation of how we deliver the ASBFEO services.