The Horticulture Code of Conduct (the Code) is a mandatory code that aims to improve the clarity and transparency of trading arrangements between growers and traders in the horticulture sector.

We can provide you with information on the Code, options to resolve your dispute and access to mediation services. The Code states that parties must act in good faith. This means parties must act honestly, and not arbitrarily, with each other and cooperate to resolve the dispute.

The Code states that growers and traders may use any dispute resolution process they choose to resolve horticulture disputes, including the one set out in the Code.

If a grower or trader begins the procedure set out in the Code, both parties to the dispute must participate.

Resolving a dispute under the Horticulture Code of Conduct:


If you need help to resolve your horticulture code dispute, please lodge an online form and a case manager will get back to you within 24 hours.

Phone: 1300 650 460


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