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Disputes & Assistance
Disputes & Assistance
The ASBFEO responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies.
We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.
How We Help
Dispute support

Five steps to resolve your dispute
The Tax Concierge Service

Alternative Dispute Resolution
Access to low cost advice for disputes
Dispute case studies

Franchising

Franchising Mediation Feedback Form

Industry Codes

Dairy Code
Oil Code
Horticulture Code

Produce Assessors

Food and Grocery Code
Policy & Advocacy
Policy & Advocacy
The ASBFEO understand the challenges facing small businesses and family enterprises.
We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, and undertake outreach and engagement activities to ensure Australia is the best place to start, grow and transform a business.
14 steps to boost Australia’s small and family businesses
Policy insights

Submissions
Share your thoughts

One thing ASBFEO can do for me
Consultation feedback
Resources & Tools Centre
Resources & Tools Centre

There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.
Cyber security
Financial Wellbeing
Mental health
Handling debts
Using social media securely
Getting the most out of your digital marketing service provider
How Digital Marketing Providers can impress small business clients
Intellectual property
Disaster preparation and recovery
Self-employment
Changes to Australian workplace laws
The Digital Millennium Copyright Act (US)
Payment Times Reporting Scheme
Small Business Hub
Our network
‘Small Business, Big Dreams’ Fact Sheet
Media Centre
Media Centre

Connect with us and keep up with our latest news, media releases, social media, successes and policy and advocacy work.

We also share the latest developments from other government authorities and regulators, our peers and our networks on our Media Centre.
Media releases

Transcripts
Op-eds
Newsletters
Quarterly reports
Events
Social media
Small Business Data Portal
Small Business Data Portal

Our Small Business Data Portal brings together the latest statistics about small businesses and family enterprises and their contribution to the Australian economy.
ASBFEO Small Business Pulse
Small Business Matters
Contribution to Australian Gross Domestic Product
Contribution to Australian Employment
Number of small businesses in Australia
Apprentices and Trainees Employed by Small Business
Location of Australia’s small businesses by state and territory

Australian Capital Territory

Location of Australia’s small businesses - regional and metro areas

Revised Online Small Business Lenders Code of Practice

Small Business Pulse - February 2025

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Policy & Advocacy
Submissions

Date

Thu, 08/04/2022 - 12:00

File

20220804 AFIA Online Small Business Lenders Code of Practice (1364).pdf pdf 291.53 KB

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Acknowledgement of Country

We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, water and community.

We pay our respects to the people, the cultures and the Elders past, present and emerging.

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