Across our economy, small business merchants are paying higher fees and charges on electronic transactions than they otherwise should, worth a staggering $1 billion a year!

Small and family business owners are increasingly shouldering more risk for less reward as compounding regulations and economic challenges hit businesses.

The review of the Payment Times Reporting Act by Dr Craig Emerson found there has been no significant improvement by big business to pay their small business customers in a timely way, sadly echoing the woeful performance that we have been calling out.

We’ve reached a significant milestone – receiving our 40,000th request for assistance.

We have launched the Small Business Matters report to celebrate the massive contribution to our nation by small and family businesses.

This month we will celebrate World Micro, Small and Medium-sized Enterprises Day (MSME Day) on 27 June.

It’s a terrific opportunity to say thank you to the enterprising women and men who are the lifeblood of our communities.

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says the 2023-24 Budget helps small businesses with contemporary challenges.

One of the important objectives of the Australian Small Business and Family Enterprise Ombudsman is to help find low-cost pathways for small businesses to resolve disputes. 

It was pleasing to see so many small and family businesses celebrate the first Christmas and summer trading period without lockdowns...

In the final newsletter for this year, I want to take some time to share with you the findings of the Small Business Natural Disaster Preparedness and Resilience Inquiry conducted by my office and just recently tabled in Federal Parliament.