Stay up to date with the latest news and articles, media releases, consultations, communiques and more.

27 Apr 2021 Media Releases
Ombudsman Bruce Billson met with Australia Post today in a collaborative effort to resolve issues with delivery of perishable goods to support small business food producers.
21 Apr 2021 Media Releases
Ombudsman Bruce Billson says today’s decision by Australia Post to continue shipping perishable goods across the country will bring joyful relief to small business food producers.
21 Apr 2021 Media Releases
Ombudsman Bruce Billson has called on Australia Post to defer its plans to stop delivering perishable goods, saying this would be a crushing blow to small business producers.
29 Mar 2021 Media Releases
Ombudsman Bruce Billson has welcomed the new Minister for Employment, Workforce, Skills, Small and Family Business the Hon Stuart Robert MP.
26 Mar 2021
tablet news
In this video Ombudsman Bruce Billson discusses the role of our office.
26 Mar 2021 Media Releases
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson says small businesses in regional and remote areas of Australia now have more reasons to digitise.
26 Mar 2021 Videos
meet the ombudsman
In this video Ombudsman Bruce Billson discusses the role of our office. Are you a small or family business owner in Australia, experiencing a dispute…
26 Mar 2021 Media Releases
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the ATO’s decision to turn its small business independent review service into a permanent offering.
22 Mar 2021 Media Releases
Ombudsman Bruce Billson has welcomed the landmark decision of the Full Federal Court to make ‘a sufficient departure from the norms of acceptable commercial behaviour’ a test of whether conduct is ‘unconscionable’ under the Australian law.
17 Mar 2021 Media Releases
The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has backed the RBA’s plea to banks to treat small businesses differently to consumers when considering loan applications.