We support Australian small business and family enterprises and advocate on their behalf.

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Amazon asked to ensure compliance with Australian unfair contract terms legislation

20 September 2017
The Australian Small Business and Family Enterprise Ombudsman has written to Amazon to ensure the company complies with Australia’s unfair contract terms legislation.
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Ombudsman celebrates National Family Business Day

19 September 2017
The Australian Small Business and Family Enterprise Ombudsman today celebrates Australian family businesses and their contribution to the economy.
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Would you like more information on unfair contract terms?

A new law is now in place to help better protect small businesses from unfair terms in ‘Standard Form Contracts’.

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Case studies

Small business measures keep customers happy

Eight years of hard work in a corporate cubicle in London had made Sydneysider Alex Todman crave for the comforts of home and his own small business. He started Zubi at Billy’s at Sydney’s Bilgola beach with two simple things in mind, make incredible coffee for his customers and create a beautiful beachside setting.
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Business struggles, no matter what size, are survivable

Leanne Faulkner’s business started small—for a small person to be exact. In 2004, Leanne developed an all-natural goat’s milk soap to help soothe her young son’s eczema condition. Once other people began to try her handmade Billie Goat Soap, suddenly Leanne found herself overwhelmed with demand. Deciding to pursue soap making as her first small business venture, Leanne started making soap from home and later moved production to a factory.

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Revival of a silver screen icon

Making your passion your profession

David Kilderry’s love of cinema began when his parents built a second story on their house in Reservoir, Victoria; from David’s new bedroom window, he could see the Coburg Drive-In screen.

“It was a little way away, but I could see it and I fell in love with drive-ins then and there,” David recalled.

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