Latest News

One-stop-shop for dispute resolution welcomed by Ombudsman

14 February 2018
The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) welcomes the passing of legislation to establish the Australian Financial Complaints Authority (AFCA) today.
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High expectations of Royal Commission by small business

12 February 2018
On this, the first day of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, the Australian Small Business and Family Enterprise Ombudsman says now is the time for small businesses that have suffered from questionable conduct by the banks to have their say.
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Case studies

A young boy, the ocean and a dream

In the small East Gippsland town of Mallacoota, Tim Rudge was one of many young boys who dreamt of being an abalone diver. While fishing was appealing to Tim, the idea of growing something and doing something more sustainable than fishing really appealed to him.
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From contemporary dream to reality

Fairina Cheng spent her days working at a desk in a thriving marketing department, but at night dreamed of making jewellery.

Fairina Cheng Contemporary Jewellery initially started in Zetland, Sydney as a part time passion that burned whenever time allowed.

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Small business measures keep customers happy

Eight years of hard work in a corporate cubicle in London had made Sydneysider Alex Todman crave for the comforts of home and his own small business. He started Zubi at Billy’s at Sydney’s Bilgola beach with two simple things in mind, make incredible coffee for his customers and create a beautiful beachside setting.
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