On 20 April 2020, former Australian Small Business and Family Enterprise Ombudsman Kate Carnell released the final report on its Supply Chain Financing Review.

The review examined the ways in which small and family businesses use supply chain finance as a means to manage their cash flow and fund growth.

It also looked at supply chain finance offerings being used by larger businesses to offset extended payment times.

The review makes seven recommendations to ensure supply chain finance is a real choice for small businesses that want to be paid faster than 30 days.

The Ombudsman has also recommended legislation requiring small businesses to be paid in 30 days.


On 30 October 2019, former Ombudsman Kate Carnell announced a review into the impact of supply chain financing on the small business and family enterprise sector.

As part of the Ombudsman’s review into payment times, consultations with large businesses revealed that supply chain finance arrangements were being offered as an option for earlier payment to suppliers. Since then, there’s been a significant number of small businesses contacting the Ombudsman’s office in relation to supply chain financing issues. There’s also been greater media interest in supply chain financing.

The review will look at specific industry sectors, along with the broader impacts on small businesses using this finance and related reporting practices by big business.

Position Paper

On 7 February 2020, former Ombudsman Kate Carnell released a position paper outlining the key preliminary findings of the Supply Chain Financing Review.

The position paper details ASBFEO’s findings and draft recommendations to be finalised before a full report is handed down at the end of March.

Share your story

We invited small businesses and family enterprises who have had experience with supply chain financing to share their story by completing this survey.

Media announcement

*Submissions 1 and 16 were made with a request that they not be published.