Browse or search our list of online educational and informational resources, explainer videos, case studies, and updates from the Ombudsman.

23 Aug 2019 Videos
asbfeo

Former Ombudsman Kate Carnell has released a comprehensive review of the Small Business Fair Dismissal Code, recommending a suite of changes to help small business employers meet their obligations.
 

15 Aug 2019 Videos
Karrajong Kitchen

Co-founder and CEO of Kurrajong Kitchen, Karen Lebsanft, started in the restaurant industry 26 years ago. 

31 Jul 2019 Videos
on left: Peter Langham, CEO of Scottish Pacific Business Finance, on right: Kate Carnell the Australian Small Business and Family Enterprise Ombudsman

The Business Funding Guide aims to help tackle the access to funding crisis faced by Australian small businesses. 

13 Jun 2019 Videos
Kate Carnell

What can small businesses expect from the new government? Former Ombudsman Kate Carnell discusses some of the key policies and outcomes.

30 May 2019 Videos
KC

Former Ombudsman Kate Carnell outlines some of the key changes coming into effect from 1 July 2019 that may impact small businesses.

15 May 2019 Videos
COSBOA Chair Mark McKenzie and Ombudsman Kate Carnell

With the federal election looming this Saturday 18 May 2019, former Ombudsman Kate Carnell interviews COSBOA Chair Mark McKenzie on COSBOA’s comparison of small business policies between the major parties.

15 May 2019 Videos
COSBOA Chair Mark McKenzie and Ombudsman Kate Carnell

Former Ombudsman Kate Carnell continues the discussion with COSBOA Chair Mark McKenzie on COSBOA’s comparison of small business policies between the major parties.

29 Apr 2019 Videos
Former ATO Assistant Commissioner John Shepherd and Ombudsman Kate Carnell

Single Touch Payroll has been in place for larger businesses for over 12 months, but from 1 July 2019 it will apply to small businesses with under 20 employees. 

11 Apr 2019 Videos
50 Unsung Business Heroes logo

Alex Hezari, the managing director of Taylor Nicholas Commercial Real Estate, explains how he tackles business challenges and the advice he would give his younger self or others looking to start their own business.

29 Mar 2019 Videos
50 Unsung Business Heroes logo

Lielette Calleja was born and bred in the north-western Sydney suburb of Thornleigh to migrant parents who had emigrated from Lebanon.

Her…