Browse or search our list of online educational and informational resources, explainer videos, case studies, and updates from the Ombudsman.

22 Jan 2021 Videos
How to appy for temporary relief

From 1 Jan 2021 insolvency safe harbour ended and new legislation came into effect.

If you believe your small business is trading insolvent or…

16 Dec 2020 Videos
How to digitise your small business

In this video former Ombudsman Kate Carnell shares some great tips to take your business online.

13 Dec 2020 Videos
New Insolvency Laws

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell has welcomed the passage of legislation, overhauling the national…

12 Nov 2020 Videos
What is the SME Guarantee Scheme

Under the Coronavirus SME Guarantee Scheme, the Government is providing a guarantee of 50% to banks for unsecured loans to be used for working capital…

10 Nov 2020 Videos
Celebrating Naidoc Week

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell is encouraging Australians to support indigenous businesses, as the nation…

09 Oct 2020 Videos
Mental Health Day

 

Small businesses reminded to reach out on World Mental Health Day.

01 Oct 2020 Videos
job keeper 2.0

Having trouble understanding the latest JobKeeper updates? Watch this video.

13 Aug 2020 Videos
mediation

If you are a small business looking to resolve a dispute, we encourage you to complete…

29 Jul 2020 Videos
Local

Former Australian Small Business and Family Enterprise Ombudsman Kate Carnell discusses how the government and community can support small businesses in…

27 Jul 2020 Videos
Superannuation

Former Ombudsman Kate Carnell discusses Unpaid Superannuation Guarantee amnesty