Public program & contact

Disputes & Assistance

Our Assistance team responds to requests for assistance from small businesses and family enterprises that are in dispute with other businesses or Commonwealth Government agencies.

We provide information about dispute resolution options, access to mediation, alternative dispute resolution processes under the Franchising, Horticulture, Dairy and Oil Codes of Conduct, and assistance with disputes with the ATO.

Policy & Advocacy

We understand the challenges facing small businesses and family enterprises.

Our Policy and Advocacy team works for small businesses and family enterprises by advocating for the improvement of policies, to ensure Australia is the best place to start, grow and transform.

We provide advice and insights to policy and decision makers, conduct research, deliver inquiries, comment on legislation, provide advice to Ministers, undertake outreach and engagement activities.

Resources & Tools Centre

There are so many useful resources, tools and sources of information which assist and support small businesses and family enterprises to run their business.

We have compiled these supports for you, relevant to your interests and needs, to help your business succeed.