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Media releases

Payment performance improves but more needs to be done

Monday, January 8, 2018

The Australian Small Business and Family Enterprise Ombudsman says state governments and multinational companies need to improve their payment times to small business suppliers in 2018.

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Small business cyber security guide released

Friday, January 5, 2018

A Cyber Security Best Practice Guide has been developed to help busy small business operators understand the risks and how to prevent cyber attacks.

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Banks should not make moral judgements on businesses

Thursday, January 4, 2018

The Australian Small Business and Family Enterprise Ombudsman says banks are discriminating against the legitimate adult industry by withdrawing or failing to provide financial services.

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Small business export potential rises

Wednesday, January 3, 2018

Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, predicts 2018 will be a year of strong growth for small business exporters.

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Notable achievements in 2017 for small businesses

Friday, December 29, 2017

The small business sector enjoyed some notable achievements in 2017 but challenges loom on several policy fronts, according to Australian Small Business and Family Enterprise Ombudsman, Kate Carnell.

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Notification of refusal to mediate – Bait’N’Go

Thursday, December 21, 2017

From the Ombudsman Kate Carnell AO

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New banking code – the umpire’s decision isn’t final

Wednesday, December 20, 2017

The revised Banking Code of Practice has some positive initiatives for small business but there are unresolved issues with power imbalance and dispute resolution.

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National Payment Transparency Register established

Thursday, December 14, 2017

The Australian Small Business and Family Enterprise Ombudsman has established a National Payment Transparency Register to promote best practice in business-to-business payments.

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