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Fintech survey

New research will aim to establish current trends and best practice in the growing fintech lending market to small and medium-size enterprises (SME).

Fintech small business lenders are being surveyed as part of a collaborative research project by the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) with industry organisation FinTech Australia and independent SME finance expert Neil Slonim from

Fintech lenders are an emerging alternative to banks for small business loans, often through seamless and highly automated online application, assessment and decision processes.

The survey will collect information from fintech lenders that can shed light on some of these issues.

Results will be published in a report to identify industry best practice and help SMEs to better understand their fintech borrowing options.

The survey results will also inform fintech lenders how they can help SMEs by improving the transparency of their lending products and by clearly communicating the rates, costs, terms and conditions of their products.

For further information about this study, please refer to the fintech survey and the project outline paper.

To assist you, a glossary of standardised terms has been developed. 

Roundtable meeting

A roundtable meeting was held on Wednesday 13 December 2017 between representatives of the Australian Small Business and Family Enterprise Ombudsman, FinTech Australia and The communique from the roundtable is now available.